MoodStories Privacy Policy

Effective date: May 14, 2018

Welcome to MoodStories (“MoodStories,” “we,” “us” or “our”). MoodStories provides a fast, and fun way for you to submit Workday Surveys (your work satisfaction e.g. on a scale from 1-5) through our employee work satisfaction platform. When notified just set the slider to match how you overall would rate that particular day at work, add factors (“Mood Factors) that contributed positively or negatively to your day if you like, and submit! MoodStories can then provide the administrators at your company with anonymized data that gives the management insights into general but very valuable statistics concerning the work satisfaction.

For a management perspective it is for example valuable insight to learn that in a particular region work satisfaction has dropped over a period of time or that in another region they seem to be particularly happy with each other as colleague – these insights makes the foundation for the management to improve the work for employees where needed and share what works in one region to the rest of the company as inspiration.

As an employees you also get insights into not only your own history of your evolving level of work satisfaction but also the average of your department and the whole company.

Participation is voluntarily and all survey results are kept anonymous as described in further detail in this Privacy Policy.  

  • Our Privacy Policy explains how we and some of the companies we work with collect, use, share and protect information in relation to our mobile services, web site, and any software provided on or in connection with MoodStories services (collectively, the “Service“), and your choices about the collection and use of your information.
  • By using our Service you understand and agree that we are providing a platform for you to submit your work satisfaction (“User Content“), to the Service, consistent with the terms and conditions of this Privacy Policy and our Disclaimer (As provided in the MoodStories application).
  • Our Policy applies to all visitors, users, and others who access the Service (“Users“).

We collect the following types of information.

Information you – or your company – provide us directly:

  • Profile information that you or your company provide for your user profile (e.g., first and last name, picture, phone number, email, work location). This information allows us to help you or others be “found” on MoodStories.
  • “Workday Survey” or a eNPS “Employee Net Promoter Score” you submit anonymously as a rating on a scale of either 1-5 smiley icons (Workday Survey) or 1-10 (eNPS). Time and location may be stored with this information.
  • Endorsement you sent to colleagues, that unlike the Workday Survey and eNPS, is shared with your colleagues in your company only.
  • Communications between you and MoodStories. For example, we may send you Service-related emails (e.g., account verification, changes/updates to features of the Service, technical and security notices). Note that you may not opt out of Service-related e-mails.

Finding your colleagues on MoodStories:

  • If you choose, you can use our search feature to locate colleagues with MoodStories through a search of names on MoodStories.
  • If you choose to find your friends through a search of names or usernames on MoodStories then simply type a name to search and we will perform a search on our Service.

Analytics information:

  • We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User.

Cookies and similar technologies:

  • When you visit the Service, we may use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how you use MoodStories and provide features to you.

Log file information:

  • Log file information is automatically reported by your browser each time you make a request to access (i.e., visit) a web page or app. It can also be provided when the content of the webpage or app is downloaded to your browser or device.
  • When you use our Service, our servers automatically record certain log file information, including your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to our Users which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.

Device identifiers:

  • When you use a mobile device like a tablet or phone to access our Service, we may access, collect, monitor, store on your device, and/or remotely store one or more “device identifiers.” Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by MoodStories.
  • A device identifier may deliver information to us or to a third party partner about how you browse and use the Service and may help us or others provide reports or personalized content and ads. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.

The Workday Surveys and eNPS that you submit are kept anonymous. The Workday Survey and eNPS will never be available for any person in your company where the Workday Survey or eNPS results can be identified as yours. MoodStories uses various methods to ensure that the users submitted survey results are kept anonymous e.g. by pseudomymizing or scrambling data and ensuring that it’s not otherwise trackable to the individual for example by not displaying data for a small groups of users.

Other actions that you might do in Service, such as sending endorsements to colleagues is public to the colleagues in your company.

In addition to some of the specific uses of information we describe in this Privacy Policy, we may use information that we receive to:

  • To analyse trends in work satisfaction across the company
  • Provide anonymized statistics to administrators of MoodStories or management at your company
  • help you efficiently access your information after you sign in
  • remember information so you will not have to re-enter it during your visit or the next time you visit the Service;
  • provide personalized content and information to you and others
  • provide, improve, test, and monitor the effectiveness of our Service
  • develop and test new products and features
  • monitor metrics such as total number of visitors, traffic, and demographic patterns
  • diagnose or fix technology problems
  • automatically update the MoodStories application on your device

We will not rent or sell your information to third parties outside your employer company or MoodStories (or the group of companies of which MoodStories is a part) without your consent.

What happens in the event of a change of control:

  • If we sell or otherwise transfer part or the whole of MoodStories or our assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, liquidation), your information such as name and email address, User Content and any other information collected through the Service may be among the items sold or transferred. You will continue to own your User Content. The buyer or transferee will have to honor the commitments we have made in this Privacy Policy.

Storage and Processing:

  • Your information collected through the Service is stored and processed in the EU.
  • We use commercially reasonable safeguards to help keep the information collected through the Service secure and take reasonable steps (such as providing a unique activation code for your unique phone number) to verify your identity before granting you access to your account. However, MoodStories cannot ensure the security of any information you transmit to MoodStories or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.
  • Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and MoodStories, at all times.

Your account information and profile/privacy settings:

  • Update your account at any time by logging in and changing your profile settings.
  • Unsubscribe from email communications from us by clicking on the “unsubscribe link” provided in such communications. As noted above, you may not opt out of Service-related communications (e.g., account verification and reminders, changes/updates to features of the Service, technical and security notices).

How long we keep your User Content:

  • Following termination or deactivation of your account, MoodStories, its Affiliates, or its Service Providers may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival, and/or audit purposes.
  • You can however always delete all data associated with your account in the settings in the app

If you have any questions about this Privacy Policy or the Service, please contact us


MoodStories may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of MoodStories or the Service after any modification to this Privacy Policy will constitute your acceptance of such modification. Privacy Policy

Effective date: May 14, 2018

This privacy policy sets out how MoodStories uses and protects any information that you give MoodStoreis when you use this website.

MoodStories is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

MoodStories may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25. May 2018.


We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you. We may contact you by email, phone, fax or mail.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the The General Data Protection Regulation (GDPR). If you would like a copy of the information held about you then please write to If you would like to have your data and contact information removed and not be contacted by Orchard MBC please write to

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.